experience the magic of lionel trains

The Lionel Retail store in Concord, North Carolina is the only store directly owned by the 118 year old train maker, Lionel L.L.C. Located at Concord Mills, North Carolina's largest tourist attraction, the Lionel Retail Store serves the greater Charlotte region offering Lionel trains, train accessories, the official die-cast of NASCAR®, and a friendly environment for the entire family. With our most recent expansion, we now offer a much wider and more diverse selection of NASCAR die-cast products.

The Lionel Retail Store is here for the NASCAR® fan, model train enthusiast, and those looking for an excellent holiday present.

train layout
train layout

Store Hours

Monday 10:00 A.M. - 9:00 P.M.
Tuesday 10:00 A.M. - 9:00 P.M.
Wednesday 10:00 A.M. - 9:00 P.M.
Thursday 10:00 A.M. - 9:00 P.M.
Friday 10:00 A.M. - 9:00 P.M.
Saturday 10:00 A.M. - 9:00 P.M.
Sunday 12:00 P.M. - 7:00 P.M.
*Store follows operating hours of Concord Mills.

Call us at 704-886-2735


    1. Always know the exact dollar amount available on your card. Merchants may not have access to determine your card balance.

    2. Gift cards are not redeemable for cash.

    3. There are three ways you can keep track of your balance: Visit www.giftcards.com; call 877-944-3822; or track your balance as you spend. Some retailers do not have access to the remaining balance on your card.

    4. Do I have to register my card for online, mail or telephone purchases?

    5. Do fees apply after the Card is purchased?
      Yes. If you do not use your Card for 12 consecutive months, you will be charged a fee of $4.95 on the first day of each month that follows.

    6. Do the funds on my card expire?
      No. The funds on your Card do not expire.

    7. Can value be added onto my Card after it is purchased?
      No. Your card is not reloadable.

    8. Can I use a PIN for debit transactions with my gift card?
      Yes. Your initial Personal Identification Number (PIN) will be the last 4 digits of your card number. However you may personalize your PIN through the website or by calling the toll-free customer care number on the card.

    9. Although your card has a "valid thru" date, the funds associated with your card do not expire. When the "valid thru" date has passed, you must call 877-944-3822 to obtain a replacement card.

    10. You will received a Personalized Identification Number with your Card Account. When you receive your Card, your PIN will be the last four digits of the Card Number. For security, we suggest you change your PIN immediately.

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